How AI Will Take Your Job…to the Next Level with Sai Karthik “SK” Ramakuru, Director of Sales Productivity Strategy and Analytics at MongoDB

How AI Will Take Your Job…to the Next Level with Sai Karthik “SK” Ramakuru, Director of Sales Productivity Strategy and Analytics at MongoDB

In this episode of the OpsStars podcast, Sai Karthik “SK” Ramakuru, Director of Sales Productivity Strategy and Analytics at MongoDB, joins Don Otvos to explore the transformative impact of AI on Mongo DB’s GTM teams. They discuss MongoDB’s AI-first approach to go-to-market development, the creation of coachGTM, and how AI is optimizing various aspects of the sales process, from customer intimacy to sales enablement.

Overview

In this episode of the OpsStars podcast, Sai Karthik “SK” Ramakuru, Director of Sales Productivity Strategy and Analytics at MongoDB, joins Don Otvos to explore the transformative impact of AI on Mongo DB’s GTM teams. SK shares MongoDB’s journey in leveraging AI to enhance sales productivity, improve customer experiences, and streamline operations across the entire customer journey, for which they were the recipient of the 2024 OpsStars Award for Most-Cutting Edge Ops Program!

SK discusses the development and success of coachGTM, an AI-powered sales enablement tool that has revolutionized how MongoDB’s go-to-market teams access and utilize information. He also explores the concept of “generative BI” and how it’s changing the way teams interpret and act on business intelligence.

Throughout the conversation, Sai offers insights on balancing AI automation with human touch, the future of sales roles in an AI-enhanced environment, and strategies for breaking down complex RevOps problems into manageable AI-powered solutions.

Key Highlights:

[00:00:15 – 03:23] – From Finance to RevOps: SK’s Journey and MongoDB’s AI-First Approach
[03:23 – 08:09] – CoachGTM: Revolutionizing Sales Enablement with AI
[09:16 – 12:41] – Generative BI: Transforming Data Interpretation and Decision-Making
[19:21 – 23:03] – AI in Customer Success: Enhancing Onboarding and Support
[17:35 – 18:55] – The Future of Sales: AI as a Productivity Enhancer, Not a Replacement
[27:42 – 29:59] – Breaking Down Complex RevOps Problems with AI
[24:34 – 25:45] – AI in Marketing: Balancing Content Creation and Access
[30:49 – 34:30] – The Road Ahead: Anticipating AI Advancements in RevOps

Episode Resources

Sai Karthik “SK” Ramakuru on LinkedIn
MongoDB on LinkedIn
MongoDB Website
OpsStars Award Winning Story
Join the OpsStars Community

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“We call it this, does AI take my job? Or does AI take my job to the next level? I think AI, you cannot replace that zero to one legwork. You cannot replace it. AI can further polish it. AI can help you articulate better. But it can’t do your work.”

Sai Karthik “SK” Ramakuru, Director of Sales Productivity Strategy and Analytics at MongoDB