Certifications, Community, Competencies, and AI: Setting Yourself up for Success with Keith Jones, GTM Systems Lead at OpenAI

Certifications, Community, Competencies, and AI: Setting Yourself up for Success with Keith Jones, GTM Systems Lead at OpenAI

In this episode of the OpsStars podcast, Keith Jones, GTM Systems Lead at OpenAI, joins Don Otvos to dive into the importance of community and connections, the role of AI in sales and revenue operations, and managing processes in a fast-paced environment.

Keith is a former college dropout now thriving as a tech expert. In his role at OpenAI, he leads the GTM Systems within the Revenue Operations team, focusing on providing top-notch technology resources to enhance revenue growth. Before that, Keith was a Senior Director and Analyst of Revenue Technology at Gartner and Senior Manager of Go-To-Market Systems at MURAL.

Overview

Key Highlights:

[00:15 – 10:26] – From Retail to AI
[10:26 – 12:46] – The True Value of Passion and Engagement in RevOps
[12:46 – 15:38] – Embracing AI for Enhanced Operations and Human Innovation
[15:38 – 19:15] – How AI Revolutionizes Sales and Operations
[19:18 – 23:10] – Balancing AI Strategies and API Development
[23:10 – 28:23] – Communication, Community, and AI-Enhanced Strategies in RevOps
[28:24 – 31:49] – How to Succeed in RevOps

Episode Resources

If you enjoyed this episode, then please either:

Subscribe, rate, and review on Apple Podcasts
Follow on Spotify
Check out OpsStars Podcast
Instructions on how to rate and review the OpsStars Podcast can be found here

“I like to think that I’ve still got a seller in me and so, when it comes time to try to drive the adoption of a particular process and new technology, I look at it like a sales pitch. My stakeholders are my customers and or my prospects, and I have to sell them on this new way of doing something I have to instill confidence in them, and I have to build trust with them.”

Keith Jones, GTM Systems Lead at OpenAI