Education, Community, and Resilience: How to Start a Career in RevOps with Michael Orndoff, Senior Manager of Sales Operations at EverCommerce

Education, Community, and Resilience: How to Start a Career in RevOps with Michael Orndoff, Senior Manager of Sales Operations at EverCommerce

In this episode of the OpsStars podcast, Michael Orndoff, Senior Manager of Sales Operations at EverCommerce, joins Don Otvos to share his personal journey and expertise in how to start and succeed in your RevOps career. They delve into the importance of community, continuous learning, and leveraging technology for success.

Michael is an experienced Senior Manager of Sales Operations who excels at driving revenue growth, refining sales processes, and improving operational efficiency. He has a solid history of achievements, with expertise in supporting sales management, optimizing sales processes, managing revenue performance, and collaborating across functions. Moreover, Michael is a founding member of RevGenius, a member of Wizards of Ops, and a Co-Managing Partner at OP Capital Holdings.

Overview

Key Highlights:

[00:58 – 15:15] – From Criminal Justice Major to Salesforce Pro
[15:15 – 18:07] – How to Align Your Business for Customer Journey Success
[18:07 – 22:33] – Supercharging Efficiency at EverCommerce
[22:33 – 26:06] – How Community and Collaboration Fuel RevOps Success
[26:06 – 31:00] – Unlocking RevOps Growth
[31:00 – 35:44] – Navigating the Transition into RevOps

Episode Resources

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“And from my experience, it’s always easier if you can explain why and how it benefits the user as to why you need to get something done. It’s never fun to just be like, Hey, here’s this extra field to fill out because somebody said you needed it. It’s like, Well, why did they need it? What is it? Can I fill it out somewhere else? Is it already done? Like I don’t know. Well, it just takes an extra two seconds. Just give a little Frick about the user.”

Michael Orndoff, Senior Manager of Sales Operations at EverCommerce